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Cookie Policy

We ask that you read this cookie policy carefully as it contains important information on who we are and our use of cookies or similar technologies on our website.

This policy should be read together with our privacy policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities in the event you have a complaint.

Who we are

This website is operated by Special iApps C.I.C. We are a non-profit social enterprise which creates educational apps specifically designed to support children with special educational needs. For more information please see our about us page.

Our website

This cookie policy only relates to your use of our website, www.specialiapps.org, and of our web-based apps.

Throughout our website we may link to other websites owned and operated by certain trusted third parties. These other third party websites may also use cookies or similar technologies in accordance with their own separate cookie polices. For privacy information relating to these other third party websites, please consult their cookie policies as appropriate.

Cookies

A cookie is a small text file which is placed onto your device (e.g. computer, tablet or smartphone) when you use a website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions. Cookies are also essential to the functioning of our web-based apps.

For example, we may monitor how many times you visit the website, which pages you go to, traffic data and location data. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function, and our web-based apps will not function, as a result.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

Our use of cookies

We use cookies on this website to:

  • obtain information about your preferences and use of our website;
  • carry out research and statistical analysis to help improve our content, products and services and to help us better understand our users’ requirements; and
  • recognise you whenever you use our web-based apps (in order to enforce our terms of use and so you do not have to log in each time you use these apps); and
  • make your online experience more efficient and enjoyable.

For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.

Types of cookies

The cookies we place on your device fall into the following categories:

  • Session cookies—these allow our website to link your actions during a particular browser session. These expire each time you close your browser and do not remain on your device afterwards
  • Persistent cookies—these are stored on your device in between browser sessions. These allow your preferences or actions across our website to be remembered. These will remain on your device until they expire, or you delete them from your browser.
  • Strictly necessary cookies—these cookies are essential for you to be able to navigate our website and web-based apps and use their features. Without these cookies, the services you have asked for could not be provided.
  • Performance / analytical cookies— these allow us to assess site visitor behaviour, for example, recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily. We use cookies to compile visitor statistics such as how many people have visited our site, how they reached our site, what type of technology they are using (e.g. Mac or Windows, which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website.

We also use Google Analytics cookies to collect information about how users interact with the website. These collect information in an anonymous form, including the number of visitors to the site, from where visitors have come to the site and the pages they visited. We use the information generated by these tools to prepare reports and improve the customer experience of the website.

You may opt-out of tracking from Google Analytics enabled on the website by refusing the use of cookies (see below), through configuring the Google Ad settings or by installing the Google Analytics Opt-out Browser Add-on.

Consent to use cookies

We will ask for your permission (consent) to place cookies or other similar technologies on your device, except where these are essential for us to provide you with a service that you have requested (eg. to enable you to put items in your shopping basket and use our check-out process).

How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.

How to contact us

Please contact us if you have any questions about this cookie policy or the information we hold about you.

If you wish to contact us, please send an email to support@specialiapps.org, write to Portland House, Belmont Business Park, Durham, DH1 1TW, United Kingdom or call +44 (0) 191 389 6638.

Changes to this policy

We may change this policy from time to time, it was last updated on 10th December 2020.