Our web-based apps, available as part of the Special iApps Membership, require a compatible web browser and operating system platform. You should ensure that you are running the latest version of the browser you wish to use.
Supported on Android 5.1 and later, Chromebook, macOS (High Sierra and later), Windows 10 and 11.
Supported on iOS 13 and later, iPadOS 13 and later and macOS (High Sierra and later). Note our web-based apps cannot be used on iOS 12 or earlier.
The "new" Microsoft Edge is supported on Windows 10 and 11, and macOS (High Sierra and later).
This is supported on Windows 10 and 11, and macOS (High Sierra and later).
Recommended Desktop Browsers
We recommend that if you have the "legacy" version of Edge on Windows, which is no longer supported by Microsoft or Special iApps, that you upgrade to the new Chromium-based version of Edge. For details of how to upgrade refer to the Microsoft website. Our apps are not compatible with Internet Explorer.
On Windows and macOS, we strongly recommend using Chrome or Edge, as these offer the most complete and up-to-date support for web-based apps. To fully install our web-based apps on macOS requires Chrome or Edge - this is not possible using Safari, where they can only be run in a standard browser window.
Samsung Internet Browser
Samsung Internet Browser for Android is not compatible with our apps: please use Google Chrome instead.
Support for Linux
There are many different distributions of Linux, and we are not able to support each individual one. Our development environment includes Debian (versions 10 and 11 as at November 2021), and we support recent versions of Chrome, Edge and Firefox on Debian. We expect these to behave similarly on derived distributions, such as Ubuntu, but we do not have testing facilities for these.
For help with installing our apps, refer to our User Guides.