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Supported Platforms

Native Apps on iOS

All of our native apps for iOS are compatible with iPad, iPhone and iPod touch. They are currently supported on iOS and iPadOS versions from 8.4 to 14.

Native Apps on Android

Our native apps for Android are supported on all Android versions from 4.1 onwards. They're also supported on Chromebooks that have support for Android apps

Web-based Apps

Our web-based apps require a compatible web browser and operating system platform. You should ensure that you are running the latest version of the browser you wish to use.

Google Chrome

Supported on Android 5.1 and later, Chromebook, macOS (High Sierra and later) and Windows 10.

Apple Safari

Supported on iOS 13 and later, iPadOS 13 and later and macOS (High Sierra and later). Note our web-based apps cannot be used on iOS 12 or earlier.

Microsoft Edge

The "new" Microsoft Edge is supported on Windows 10 and macOS (High Sierra and later).

Mozilla Firefox

This is supported on Windows 10 and macOS (High Sierra and later).

Recommended Desktop Browsers

We recommend that if you have the "legacy" version of Edge on Windows, which is no longer supported by Microsoft, that you upgrade to the new Chromium-based version of Edge. For details of how to upgrade refer to the Microsoft website. Our apps are not compatible with Internet Explorer.

On Windows and macOS, we strongly recommend using Chrome or Edge, as these offer the most complete and up-to-date support for web-based apps. To fully install our web-based apps on macOS requires Chrome or Edge - this is not possible using Safari, where they can only be run in a standard browser window.

Support for Linux

There are many different distributions of Linux, and we are not able to support each individual one. Our development environment includes Debian (version 10 as at August 2021), and we support recent versions of Chrome, Edge and Firefox on Debian. We expect these to behave similarly on derived distributions, such as Ubuntu, but we do not have testing facilities for these.

For help with installing our apps, refer to our User Guides.